From first conversation to confirmed attendance.

You can enquire by phone or email. A specifically available course can be held provisionally for three working days at no cost. Kira personally checks level, goals and suitability. A reservation is not yet a paid contract.

Training, date, venue, language, scope, price, possible extra costs and follow-up are recorded in writing. You also receive payment, rescheduling and cancellation terms before binding acceptance.

You accept the offer in writing. Final confirmation follows the agreed payment conditions. Payment is currently made in the studio or by bank transfer against your invoice.

Please raise changes as early as possible. Regular group, individual and guest training may have different conditions. Statutory rights are separate from contractual cancellation rules. The full applicable terms accompany your offer.